Claims process
How we handle your claim
STEP 1
Report the claim
Through this form or our official channels, as soon as possible.
STEP 2
Gathering documentation
We help collect all the documents the process requires.
STEP 3
Follow-up
We follow the process with the insurer on your behalf.
STEP 4
Completion
We see the process through to resolution, keeping you informed.
Urgent claim?
If you need immediate assistance, contact us directly through our official channels.
Usual documentation
Identification document
Policy or client number
Description and date of the incident
Photos or supporting documents (if applicable)
